If you believe there is an issue with your order, please contact us as soon as possible after delivery.
When contacting us, please include:
- your order number
- your full name
- a brief description of the issue
- photographs where relevant
Due to the nature of technical supply items, returns may only be considered where goods arrive damaged, incorrect, or materially inconsistent with the order placed.
We reserve the right to review each case individually before authorising any return, replacement, or other resolution.
Items should not be returned without prior confirmation from us.